🎰 Extended Review: CasinoLab
CasinoLab is a modern online casino launched in 2024 by Genesis Global Ltd. It features an innovative design and engaging user experience, branded as the "Fun Lab," combining games, sports betting, and a variety of promotions.
🏢 Background & Licensing
The platform holds licenses from the Malta Gaming Authority (MGA) and the Curacao Gaming Authority, with some sources also citing PAGCOR licensing or Costa Rica authorization for sports betting purposes.
🎮 Games & User Experience
Offers more than 6,000 games including slots, table games, live casino, and sports betting. Partners with top providers like NetEnt, Evolution, Pragmatic Play, Microgaming, Red Tiger, and more.
💰 Bonuses & Promotions
Attractive welcome package of 100% up to €500 + 200 free spins (20 spins per day over 10 days) with a 35× wagering requirement for the bonus and 40× for the spins. Other offers include Monday Cashback, Weekend Reload, and weekly VIP & Cashback rewards.
💳 Payment & Withdrawals
Supports various methods including bank cards, e-wallets, and cryptocurrency transfers (BTC, USDT, DOGE, LTC). Minimum deposit is around €20, daily withdrawal limit is about €500, with higher limits for top-tier members.
🔐 Security & Transparency
Uses SSL encryption and commits to transparent wagering terms. Provides responsible gaming tools such as deposit limits, self-exclusion options, and clear game rules.
⚠ Security Warnings & Reviews
Despite being a promising platform, Casino Guru rates its safety very low (Safety Index = 2.5/10), with warnings about unfair T&C clauses, withdrawal delays, and multiple complaints. Trustpilot score is also poor (1.5/5), with repeated reports of delayed payouts and account closures.
🛠 Customer Support & User Feedback
Support is available via email and live chat. While some praise fast replies, complaints about slow withdrawals and difficult dispute resolution dominate.
✅ Pros & Cons
Pros:
- Huge and diverse game library (>6,000)
- Weekly and VIP bonuses with regular rewards
- Modern payment options including cryptocurrencies
- Attractive design and mobile-friendly interface
Cons:
- Very low safety rating (2.5/10) according to Casino Guru
- Frequent complaints about withdrawal delays and unjustified refusals
- Strict T&C clauses that may disadvantage players, with legal difficulty in disputes
🟢 Final Verdict
CasinoLab offers an attractive visual experience, multiple promotions, and a huge game selection. However, serious concerns about safety and transparency remain due to numerous warnings and complaints. If you try it, proceed with caution—start with a small balance and fully understand withdrawal terms before making a large deposit.